Privacy Policy

This website is operated by Ratel Solutions, a brand of Ratel Holdings LLC, a company based in Florida, United States. References to “we”, “us”, or “our” refer to Ratel Holdings LLC.

We collect the information you voluntarily submit through our contact form:

• Name — so we know who we are responding to.
• Email address — so we can reply to your inquiry.
• Subject — to route and prioritize your message.
• Message — the content and context of your request.

We do not ask for sensitive personal information through this website, and we ask that you do not include confidential or sensitive material in an initial message.

We use the information you submit solely to respond to your inquiry, discuss potential engagements, and maintain a record of our correspondence. We do not sell your information, and we do not use it for advertising.

The contact form opens a message in your own email application, addressed to us. Your message is transmitted through your email provider and received in our business email system. Handling of that message is therefore also subject to the practices of your email provider.

We may share information with service providers that support our operations, such as email, hosting, and productivity tools, strictly to the extent necessary for them to provide those services. We may also disclose information where required by law or to protect our legal rights.

We retain correspondence for as long as it is useful for the purpose it was provided and for our ordinary business records. You may ask us to delete your correspondence, and we will do so where we are not required to keep it.

You can contact us at any time to ask what information we hold about you, to request a correction, or to request deletion. Because we only collect what you send us, the simplest way to limit what we hold is to limit what you include in your message.

This website is informational. If we introduce cookies or analytics tools in the future, we will update this policy to describe them.

We may update this policy from time to time. The date above indicates when it was last revised. Continued use of the website after an update indicates acceptance of the revised policy.

Questions about this policy can be sent to contact@ratel.solutions or through our contact page.